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What is our company? We are a fintech platform that bridges traditional banking and digital asset services. We offer secure, scalable, and compliant financial infrastructure for individuals, businesses, and institutional clients.

What products do you offer? We offer three core solutions:

• Finance Platform for multi-currency banking, wire transfers, currency exchange, and legal support.
• Crypto Wallet for secure token storage, bank card crypto purchases, and exchanges.
• OTC Desk for high-volume crypto trading with deep liquidity and custom B2B solutions.

Is your company regulated? Yes, we operate under regulatory compliance frameworks. We are a registered VASP(Virtual Asset Service Provider) and MSB (Money Services Business), adhering to AML/KYC standards and financial regulations in applicable jurisdictions.

Is your platform available as a mobile app or web-only? Our services are available through both our secure web platform and dedicated mobile applications for iOS and Android, allowing you to manage your finances and crypto assets on-the-go.

How do I get started? Simply complete our onboarding process:

1. Submit your KYC/KYB documents.
2. Sign the service agreement.
3. Access your account and begin using the platform.

What documents are required for registration? For individuals: valid government-issued ID and proof of address. For businesses: company registration documents, proof of ownership, and authorized signatory ID.

Is my data and money secure with your platform? Absolutely. Our platform undergoes regular security audits, uses advanced encryption, and partners with top-tier compliance providers to ensure the safety of your funds and information.

Which cryptocurrencies are supported? Our wallet supports over 300 tokens, including major cryptocurrencies and stablecoins.

Can I buy crypto using my bank card? Yes, you can purchase crypto directly using your VISA or Mastercard.

Is custody secure? Yes. We use both hot and cold wallet infrastructure to ensure secure asset storage.

Can I use my debit/credit card for large crypto purchases? Yes, but daily and monthly limits apply based on your verification level and compliance requirements. For large purchases, our system may implement additional security checks to protect your account.

Which currencies are available? We support 40+ fiat currencies and provide multi-currency sub-accounts to simplify global operations.

What types of payments are supported? We support domestic and international wire transfers, mass payouts, and card-based transactions.

Is there legal support? Yes, legal advisory services are available to assist with international finance operations and compliance.

How fast are settlements processed? For standard wire transfers, settlements typically complete within 1-3 business days. Premium accounts may access expedited settlement options. Crypto settlements are processed according to respective blockchain confirmation times.

What is the minimum trade size? Our OTC desk serves high-volume clients, with trades starting from USD 1 million.

Who can use the OTC service? This service is designed for B2B clients, including institutional partners, funds, and large enterprises.

What makes our OTC service unique? We offer tailored pricing, fast settlements, deep liquidity, and white-label solutions—all backed by a global liquidity ecosystem.

How fast are crypto or fiat settlements for OTC trades? OTC trades benefit from expedited settlement processes. Fiat settlements typically complete within 24 hours for verified clients, while crypto settlements follow blockchain confirmation times with priority processing.

Are there any transaction or service fees? Yes, fees vary based on the specific service, transaction volume, and account tier. Our pricing structure is designed to be competitive and transparent. Please refer to our pricing page or contact our support team for detailed information tailored to your usage requirements.

Are there volume discounts available? Yes, we offer tiered pricing structures that provide reduced fees based on transaction volumes, particularly beneficial for our business clients and frequent traders.

Do you offer white-label capabilities? Yes, we provide comprehensive white-label solutions allowing businesses to offer our financial services under their own brand. Our customizable platform can be tailored to match your corporate identity while maintaining all the robust functionality.

Is API access and integration available? Yes, we offer extensive API documentation and integration support for business partners. Our RESTful APIs allow seamless integration of our services into your existing platforms, with dedicated technical support throughout the implementation process.

Can I use your services for my clients in different countries? Our services are available in numerous jurisdictions worldwide, though specific offerings may vary by region due to regulatory requirements. Please contact our business development team to confirm availability for your specific markets and client base.

What makes your B2B solutions different from competitors? Our business solutions stand out through our combination of comprehensive financial services integration, customizable white-label options, robust compliance frameworks, and dedicated account management with technical support teams specialized in institutional client needs.

Does your company follow AML/KYC regulations? Yes, we fully comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols. All users must complete identity verification to access services.

Are your services available in all countries? Due to regulatory restrictions, some services may not be available in certain jurisdictions. Please contact support to confirm eligibility in your region.

How can I contact your team? For inquiries, support, or partnerships, please reach out via our dedicated support channels. Our customer service team is available 24/7 to assist with any questions or concerns.

Where can I leave feedback? We welcome your feedback! You can rate us on Trustpilot or provide direct feedback through our customer support portal. Your insights help us continuously improve our services.

Access our full library of official documents and certifications—all in one place.
These materials demonstrate our commitment to transparency, quality, and regulatory compliance, giving you the confidence to work with a trusted fintech partner.